The terms and conditions outlined on this webpage serve as the legal agreement between the customer (henceforth cited as “User” or “You”) and capabilitystatementdesigns.com (henceforth cited as “Company”, “We,” “Us,” “Our,” etc).
Be advised that the User must read this agreement completely before proceeding in the use of capabilitystatementdesigns.com, upon which the User agrees to the terms of this agreement. If the User does not agree to any or all parts of this agreement, the user should discontinue the use of capabilitystatementdesigns.com immediately.
AUTHORIZED USE OF WEBSITE
The User is approved to use capabilitystatementdesigns.com services exclusively in accordance with the Terms and in good faith.
The User agrees that the services provided by the company shall not be used negligently, for fraudulent purposes, or in unlawful manners. Additionally, the User shall agree not to be involved in any conduct or action that could damage the interests or rights of capabilitystatementdesigns.com.
The User shall not hinder the function of the website or its services, including expressly in impersonating another user or person. The User shall agree to not take any actions that could damage, make unavailable, overload, deteriorate, or impede the normal operation of capabilitystatementdesigns.com and other related services, as these actions could impede the services offered by capabilitystatementdesigns.com. The use of robots, spiders, and other programs/tools to access, control or copy any part of the website or the services offered are also prohibited. Similarly, collecting, or attempting to collect contents of the capabilitystatementdesigns.com using methods or systems not authorized by capabilitystatementdesigns.com is prohibited.
The resale or use of products or services obtained from capabilitystatementdesigns.com to compete with capabilitystatementdesigns.com is strictly prohibited.
IMAGERY, CLIPS, TYPEFACES
DOCUMENT FILES AND TEMPLATES
Templates available on the website remains the sole property of capabilitystatementdesigns.com. Any use of the content without authorization or licensing from capabilitystatementdesigns.com will be deemed a violation of the Intellectual Property Rights of the company and is hence prohibited.
Upon purchase and download of a template from capabilitystatementdesigns.com under the standard license, the user receives the right to modify, alter, or change the template as they choose. However, capabilitystatementdesigns.com is not under commitment to do any redesign or correction of the product once altered.
ERRORS, CORRECTIONS AND CHANGES
Capabilitystatementdesigns.com does not express or guarantee that capabilitystatementdesigns.com is error-free, virus-free or free from other harmful components, nor do we ensure that issues will be corrected. Additionally, capabilitystatementdesigns.com does not express or guarantee that the information made available at any given time is accurate, timely or otherwise reliable. We may issues amendments to the features, functionality or content of capabilitystatementdesigns.com at any time and at our discretion. Capabilitystatementdesigns.com reserves the right to edit or delete any documents, information or other content as we deem fit.
COPYRIGHT, TRADEMARK AND INTELLECTUAL PROPERTY CLAIMS
The website respects the intellectual property rights of others. If you believe that an item or any content on the capabilitystatementdesigns.com website infringes on any intellectual property right, including copyright, please contact us immediately.
Capabilitystatementdesigns.com maintains the right to examine complaints or reported violations of this Agreement, including but not limited to legal action. Additionally, we reserve the right to take the necessary action to correct the issue, including but not limited to the following: reporting suspected unlawful activity to law enforcement officials, regulators, or etc; disclosing any and all information required or appropriate to such entities.
Capabilitystatementdesigns.com stands by the quality of our products and services. We are also committed to our customer’s 100% satisfaction. As a policy, Capabilitystatementdesigns.com does not issue refunds for template purchases. It is the responsibility of the user to review and evaluate Capabilitystatementdesigns.com products immediately. With that being said, Capabilitystatementdesigns.com understands that unexpected situations may arise regarding the nature of our products.
Capabilitystatementdesigns.com investigates and validates the virtue of each refund request. However, we cannot grant refunds if the complaint or issue falls on any of these categories:
The user is not eligible for a refund if our system shows that the product has been downloaded after purchase, whether or not the document has been used by the user or by anyone the user has given account access to.
Capabilitystatementdesigns.com products are designed in Microsoft Word DOCx format and PDF. If the user purchases any template without having access to the appropriate software, the user takes on full responsibility and no refunds will be issued.
There are many reasons this could occur. For example network, firewall, browser, or internet connectivity issues. In situations such as the before-mentioned cases, the user must report this issue within 48 hours from the time of purchase to be provided with the file by other means, i.e. email, Google Drive, etc. Refund requests will not be issued.
If the product downloaded does not match the description, the user must contact us immediately to be provided with the correct template design. Capabilitystatementdesigns.com is committed to resolving the issue and sending the correct product within 72 business hours from the time we receive your report.
Contact us immediately if there are quality issues detected. Capabilitystatementdesigns.com will resolve the issue within 72 business hours from the time we receive the user’s report. And if we are unable to fix the issue within the timeframe, we will honor the refund request.
Purchased in Error
If the purchase was made unintentionally, the user must contact us with 24 hours of purchase. We will complete an investigation that will include checking the download history for the account in question. If the product has been downloaded, no refund will be made. If the document has not been downloaded, it will be at our discretion whether to issue a refund.
Each product page includes necessary information such as mock-up designs, product details and product descriptions. If the user requests a refund after purchase due to not reading or reviewing the product thoroughly enough before purchase, Capabilitystatementdesigns.com may offer the user a product replacement equal to the original value of the product purchased or customize a design for the user with appropriate additional fees. However, Capabilitystatementdesigns.com will not issue a refund just because the user changed your mind.
Dissatisfaction with the Product
If the user is dissatisfied with Capabilitystatementdesigns.com’s product, the user must reach out to us within 72 hours so allow us to rectify the issue. The user will need to clearly state the reason why they are not satisfied with our product and allow us 3 business days to offer a solution.
All refund requests must be requested within 7 days (unless otherwise specified above) to be considered. Any requests outside of 7 days will not be reviewed or refunded.
Once the refund is issued, you will no longer have access to exclusive content and/or receive future updates regarding the product. And you can no longer use any downloaded products during the refunded period.
If you raise a dispute with the payment agent or credit card company, your Capabilitystatementdesigns.com account will be frozen until the dispute raised with the payment agent or credit card company has been canceled. This makes it very difficult to solve related issues or to process refunds while an open dispute is happening, so we urge you to contact us first.
Capabilitystatementdesigns.com is not liable for damages that may arise from the use, or inability to do so, of the services and products provided.
The following is the sole responsibility of the user: their accounts, passwords, and related access, and all activities taking place under the user’s account. Capabilitystatementdesigns.com does not, cannot, shall not be held liable for its unauthorized use.
Links to Capabilitystatementdesigns.com found on other websites are beyond the control of the company.
Capabilitystatementdesigns.com is not and will not be liable for loss, claims, injury, liability, or damage due to the following conditions:
- errors or exclusions from the website, services, or products,
- the unavailability of Capabilitystatementdesigns.com or any features,
- the use of Capabilitystatementdesigns.com,
- Capabilitystatementdesigns.com content,
- delays or malfunctions of Capabilitystatementdesigns.com beyond our control.
The total liability of Capabilitystatementdesigns.com, in connection with any claims arising out of, or relating to the site and/or its products, information, documents and services provided herein shall not exceed $24.99 or the cost of the template purchased, whichever is less and that amount shall be in lieu of all other remedies which users may have against us.